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Optigo Networks
Канада
Добавлен 23 мар 2017
Optigo helps you understand smart buildings and the networks they run on. From BACnet to BIoT, we explore all levels of building automation systems.
As more buildings embrace IoT, new challenges arise in making our buildings efficient, comfortable, and secure. The network is integral to ensuring these intelligent systems work properly.
At Optigo, we make sure the data moves seamlessly from edge-to-cloud or edge-to-server, uncompromised and on time. We simplify the complex for people who own, manage, and operate smart buildings. With award-winning solutions, we’re the first to address the growing complexity of the thousands of machines in our buildings. We build and monitor healthy networks in a rising number of commercial buildings worldwide.
Subscribe for videos on smart buildings, the Building Internet of Things (BIoT), BACnet, building automation, and more!
As more buildings embrace IoT, new challenges arise in making our buildings efficient, comfortable, and secure. The network is integral to ensuring these intelligent systems work properly.
At Optigo, we make sure the data moves seamlessly from edge-to-cloud or edge-to-server, uncompromised and on time. We simplify the complex for people who own, manage, and operate smart buildings. With award-winning solutions, we’re the first to address the growing complexity of the thousands of machines in our buildings. We build and monitor healthy networks in a rising number of commercial buildings worldwide.
Subscribe for videos on smart buildings, the Building Internet of Things (BIoT), BACnet, building automation, and more!
Видео
How to filter for BACnet traffic using Wireshark
Просмотров 138Месяц назад
Having issues uploading packet capture (PCAP) files with only BACnet traffic? Here's a quick way to use Wireshark to filter for BACnet traffic only. OptigoVN is a free next-generation OT network troubleshooting and monitoring software that analyzes OT network traffic, like PCAP files, to instantly reveal problems, allowing you to quickly resolve issues and prevent them from happening again. Fin...
Modifying a Subscription in Optigo Visual Networks
Просмотров 1075 месяцев назад
This video tutorial explains how to modify or cancel Add-On features in Optigo Visual Networks.
Purchasing and Applying a Site Scope in Optigo Visual Networks
Просмотров 1758 месяцев назад
Purchasing and Applying a Site Scope in Optigo Visual Networks
Capture Tool Setup For Optigo Visual Networks
Просмотров 2038 месяцев назад
Download the Optigo Networks Capture Tool at optigo.zendesk.com/hc/en-us/sections/20125604316813-Capture-Tool-Software
Capturing BACnet Traffic Using a JACE for Optigo Visual Networks
Просмотров 1308 месяцев назад
Capturing BACnet Traffic Using a JACE for Optigo Visual Networks
Manually Uploading a PCAP File to Optigo Visual Networks
Просмотров 1278 месяцев назад
Manually Uploading a PCAP File to Optigo Visual Networks
Creating an OT Network in Optigo Visual Networks
Просмотров 2088 месяцев назад
Creating an OT Network in Optigo Visual Networks
How DDoS Attacks Affect the Operation of Your BAS - It's NOT Just a Cybersecurity Issue!
Просмотров 2882 года назад
In this short webinar, Optigo's CEO Ping Yao explains what a DDoS attack means in the context of OT networks, and how you can avoid them.
Webinar: Finding and fixing common BACnet/MSTP issues with Visual BACnet
Просмотров 1,1 тыс.2 года назад
Chris Goodman, the Senior BMS Technician at Coventry University, had a problem on his MS/TP network. One system on campus was consistently unstable, with data that was garbled. They tracked the network’s condition over six months, and couldn’t pinpoint the source of problems. Because it was an MS/TP system, they struggled to get visibility using conventional tools. Enter Visual BACnet. “Using V...
The ATS companies provide superb customer value with Visual BACnet
Просмотров 1862 года назад
ATS, an industry-leading systems integrator with offices across the United States, has a clear vision for supporting customers. They want to be their clients’ trusted partner, through installation and beyond. This includes: - advocating for their clients’ desired standards - delivering superior service and support - providing ongoing analysis and optimization for building control systems They f...
Optigo Networks Capture Tool Tutorial
Просмотров 8622 года назад
Optigo Networks' Capture Tools are a fantastic way to upload data to OptigoVN or Visual BACnet remotely, on a schedule or on demand. This saves you the time and effort of going on site to understand your Network Health. Here you’ll learn about your Capture Tool options, how to set up a schedule for capturing, where to find your results, and more.
Visual BACnet Monitoring Tutorial
Просмотров 5702 года назад
Visual BACnet Monitoring is the world's leading solution to optimize, maintain, and repair building control systems. Visual BACnet Monitoring empowers you to improve your systems over time, using data to track progress and maintain system health. In this video, you’ll learn all about the Monitoring platform and how to gain critical visibility into your building control systems.
Visual BACnet Troubleshooting Tutorial
Просмотров 5752 года назад
Visual BACnet Troubleshooting allows you to get an instant-read on Network Health, and pinpoint where there might be problems. This saves you time looking for what’s wrong, so you can focus your attention on fixing problems. In this video, you’ll learn the ins and outs of the Troubleshooting platform, how to understand your analysis, where you can get help if you need it, and more.
Visual BACnet Demo
Просмотров 1,1 тыс.2 года назад
Launched in 2016, Visual BACnet is the industry’s most trusted software solution to optimize, maintain, and repair building control systems. Visual BACnet analyzes building control system data to find 50 challenging BACnet issues. With a robust set of features, Visual BACnet is the world's #1 software solution for improving, monitoring, and troubleshooting building control systems. To learn mor...
Webinar Clips: Why Penn State uses Visual BACnet
Просмотров 702 года назад
This clip is from "How Penn State uses Visual BACnet Site Monitoring to reduce and maintain network traffic." Monica and Tom Walker speak about how Penn State heard about Visual BACnet and how it improves the health of their network.
Webinar Clips: How IT and OT share the cybersecurity load at Princeton
Просмотров 732 года назад
Webinar Clips: How IT and OT share the cybersecurity load at Princeton
How to capture BACnet traffic from your JACE controller
Просмотров 2,3 тыс.3 года назад
How to capture BACnet traffic from your JACE controller
How to capture BACnet traffic from your JACE - remotely
Просмотров 6943 года назад
How to capture BACnet traffic from your JACE - remotely
How to save time monitoring BACnet networks
Просмотров 2163 года назад
How to save time monitoring BACnet networks
Understanding Optigo Connect's Budget Calculator
Просмотров 2193 года назад
Understanding Optigo Connect's Budget Calculator
Visual BACnet Demo: Solve BACnet problems fast
Просмотров 1,3 тыс.3 года назад
Visual BACnet Demo: Solve BACnet problems fast
Router Management for Operational Technology
Просмотров 2863 года назад
Router Management for Operational Technology
How to upload to a Visual BACnet Site Monitoring node
Просмотров 853 года назад
How to upload to a Visual BACnet Site Monitoring node
New from Optigo Connect: Router Management Solution
Просмотров 1414 года назад
New from Optigo Connect: Router Management Solution
Live troubleshooting BACnet: Hospital
Просмотров 1824 года назад
Live troubleshooting BACnet: Hospital
Live troubleshooting BACnet: Corporate building
Просмотров 984 года назад
Live troubleshooting BACnet: Corporate building
The title should be named how to filter not capture bacnet traffic. You didn't describe how to capture anything.
The CEO presents information with an awareness that the topic is entirely new to the audience, ensuring clarity and accessibility. Conversely, the sales engineer's explanations are less structured, posing challenges for beginners to follow along effectively.
Say you have server with Database in a server VLAN and you have an applikation and a label printer in a separate printer VLAN how can users print a label with data from the database on application server without being on same VLAN?
is there a way to locate duplicate bbmd's in network perspective? i mean can it be found on switch level?
@rommelpableo05, we recommend taking a Wireshark capture from your network and uploading it to Optigo Visual Networks, our brand new free BACnet monitoring and troubleshooting tool. It will tell you if the network has duplicate BBMDs.
If BDT table is configured using UI . Write BDT table the BVLL message should get initiated ? and also BBMD distribution table should get write in backend kindly confirm ?
I wish there were more on the MSTP. There was a section on PFM responses, but what if you have a bunch of PFM but no responses? What other things is there to look for on MSTP?
Wow. Thank you for doing this! I would totally take an online class from this channel
Hi E J, you're welcome. We hope the video was helpful. We do offer a BACnet essentials course periodically. You can check out the details at the following link - new.optigo.net/bacnet-network-essentials-course/
Thanks for the detailed Video. Here I would like your suggestion on configuring our BACnet setup....It is very urgent for us, please respond soon. We are planning to make a BACnet setup for our customers and one question....There are two Subnets the devices are in ...one BACnet Device in Subnet 1 and two or more BACnet Devices in Subnet 2. So we will have one BBMD in Subnet 2 to allow broadcasts to flow to the Subnet 1. But how to configure the BACnet Device in Subnet 1 as? Either as a BBMD or as a BFD (BACnet Foreign Device)? Please suggest. This decision is very important for us, which configuration people normally use? If the single device in Subnet 1 is configured as a BBMD then will the BBMD send the broadcasts that came as directed messages from Subnet 2 to the Subnet 1 which is unnecessary task and creates unwanted traffic in Subnet 1 as there are no other devices other than the BBMD itself on the Subnet 1 that need broadcasts. Please let me know if my description of the problem is not clear.
Hi Raghu, thanks for your comment. We recommend directing your question to this group - hvac-talk.com/ as we think you'd get a better answer from some of the members there.
As soon as I add the Forwarding wiretap, I seem to lose communication with the devices on the mstp trunk. I've bench tested this with a single controller connected to a different JACE and I get the same result. Any thoughts? Has anyone else had this issue? I'm using 4.8 Honeywell workbench software, just fyi.
What if you have a "malformed" packet that wireshark says is because an APDU service parameter field value is "too long", would that still be considered a possible physical cabling issue?
Thank you guys
Amazing video, thanks.
Thank you guys for the break down! I need to just separate my personal from my business, and I was told by state inspector to either get VLAN or Subnet. What is the equipment I need to purchase to accomplish this?
Hi Michelle! You have a few options: 1. Easiest: get another Internet provider to completely separate. This option is the easiest but more costly (monthly). 2. Get a managed switch and use VLANs, but your router from your Telco may not support this option, so you'll need to check. 3. Get a small business router and set up two subnets (with or without VLAN). Hope this helps!
If I do clasless subnetting on a MAC, do I need Apple CIDR?
Ping works in networking. Iconic.
How to I see BACnet APDU internals, like for RP APDU, I wanna see, what property is being read, etc?
Hi Amit. That is a great question! To do this, you would need to first find the two ReadProperty packets in Wireshark (Confirmed-REQ and Confirmed-ACK) from the two devices in question. They must have matching invoke IDs (you can expand the APDU to see this). The property being read will show in the request packet (Object Identifier) and the actual value will be found in the response packet (Property Identifier).
I have a suggestion for that upstairs guy - buy a proper microphone :/
Hi there, thanks for your feedback! Apologies for the sound quality. We have since upgraded our presenter's microphone, so the audio should be better going forward. I hope you were still able to learn something on this session despite the mic!
Not only a mic but his pace as well, I couldn't understand a single word what he said.
those people here providing us with valuable info and taking from there time, you could be at least polite when asking for enhancing the equipment so we can get more
Thanks for the webinar, it helped for troubleshooting our MSTP network :)
That's wonderful, so glad to hear that it helped! Thanks for watching :)
Thank you for the detailed information on BACnet/SC!
Thank you for watching! We're so glad you found it helpful.
Well explanationed Can you differences between native bacnet and common bacnet?
Thanks for your question! From our understanding, the difference between Native and Common BACnet is essentially whether BACnet has been translated through a gateway or not. In Native BACnet, BACnet does not need to be translated along the way because the BACnet stack is embedded in the device, and it's been BTL tested. Hope that helps!
At 09:40, you mention that different IP network can't have the same network number and than at 13:10, there was a comment about that there is cases that different IP network will have the same Network Number. This is confusing, my understanding on the difference between the two is this: Configuration one : BBMD without NAT - Both BACnet IP subnet will have the same network number, because each devices on each subnet can see the IP device on the other subnet without any IP translation. All BACnet broadcast communication will go through the BBMD and all BACnet unicast messages between two devices from different subnet will be direct without using the BBMD. Configuration Two: BBMD with NAT - Both BACnet IP subnet will have different network number, because each devices in each subnet are not expose outside of there own subnet, the BACnet IP messages will go through the IP router and there will be IP translation from the private IP to the public IP address. All BACnet Unicast and Broadcast IP messages will go through a BBMD with the capability of IP translation. In that case, we will have 3 BACnet Network Number, one network number for each IP subnet which include both subnet with devices and another BACnet Network Number for the communication between the 2 BBMDs. Can you explain you affirmation?
Hi Jean-Pierre, thank you for your comment! We do seem to have misspoken here, and we're currently investigating the topic more. We will update here as soon as we can!
@@OptigoNetworks Thank you, I'm looking forward to your feedback.
@@jean-pierremasse2120 Thank you very much, Jean-Pierre, for the detailed comment! You are 100% correct, and we are correcting our video. After carefully reviewing the BACnet standard, it's clear that IP subnets typically share a single BACnet Network Number, as seen in Clause J.1.1. The case of separated networks with firewalls and NAT is a little more complicated. In short, there's a few options leading to cases with the same or different network numbers, as stated in Clause J.7.1. Thank you again, Jean-Pierre, for bringing this to our attention. Please send us a message if you'd be open to discussing more, we love to talk tech with folks!
@@OptigoNetworks Thank you for the response and yes I will be happy to talk tech with you guy's. I'm currently on vacation until after the Holiday, but, we can organize something after January 4th. Meanwhile, I wish you all Merry Christmas and Stay safe.
@@jean-pierremasse2120 That sounds good, thank you! Merry Christmas to you as well, and hope you have a wonderful holiday break.
Let's say, technician goes for service and he would like to connect from his personal laptop, how does he connect is there a way to have technician or commissioning key ?
Hi Ashik, great question! From our understanding, the local device connection would be restricted and blocked. The only way in is to connect to the BACnet server which then has a BACnet SC connection to the devices. We hope that helps!
I have a default gateway of @t. I need to get that into 4 vlans. What would the subnets be for the VLANS? Subnet mask is @t
Hi there! If you'd like to reach out to info@optigo.net, we'd be happy to try and help you out.
very nice superb
Nice..... 😎🤩🤩🤩good 👍👍explanation..... Continue this spirit..... Keep going on ... 👏👏
Very detailed information about BACnet SC. I got some idea about the BACnet SC now :) Thanks a lot.
Thank you for the feedback, Kumar, we're glad that it was helpful to you! :)
I guess the other thing I'd ask on this subject - and maybe it just wasn't expressed well in the video - is what problem is segregating the BACnet network actually trying to solve? Most BACnet traffic is going to be unicast from one device to another. The exception would be broadcasts such as WHO-IS and WHO-HAS services, which would still hit every device on each VLAN as they'd be propagated to your separate VLAN's by the BBMD.
Hey there! You are correct that BBMDs would still propagate the BACnet broadcast messages. But, since most BACnet/IP systems also use other protocols (e.g. ARP, DHCP, mDNS), if the IP network is not divided into manageable sizes, the connected systems would experience significant slow downs. Let us know your thoughts
@@OptigoNetworks I'm just not seeing how it could be so. ARP, DHCP, mDNS, etc should not even come into play all that often, as once a bacnet global has cached the MAC address of a target device instance (or the gateway that has it), it would only be directing request to it via MAC address at that point, correct?
Hi @@CraziFuzzy, yes, you are correct for a pure BACnet system. But, most systems are now a hybrid of many different protocols including Rest-API. Plus, the underlying Operating System of many devices will send frames to various discovery frames (unless you disable them). The point is to be careful with large IP networks. If you know what you are doing (which it seems you do), larger systems can work just fine
Could this be accomplished in a bit 'simpler' approach - especially if talking about a chain of BACnet-IP VAV controllers - with a singular device that would act as a simple IP router with a BACnet gateway built-in? You could have your larger management network for higher-level traffic connected to the WAN side of a router, and a given 'branch' (floor VAV's, or all VAV's served from a given air hander, etc) connected to the LAN side of the BACNET router. This would be more akin to the classic MSTP trunk arrangement and still perform the tasks of segregating the network, without the management complication of VLAN's and otherwise superfluous BBMD's.
I've often thought that a very useful product would be something that used essentially consumer-grade routing hardware, with a BACNET gateway built-in for this type of function.
Hi there! Yes, you could use a BACnet router instead to effectively achieve the same outcome. The router effectively acts as a BBMD in this case for two networks and you would break up the network into manageable segments. As long as you keep a solid architecture of this overall system, this is an adequate alternative. Thank you for your comment.
Awesome video! If I was you I’d start using ZMSocial[.]com! It could really help you promote your videos!
One of the best introductions, In building industry we cannot sell expensive Industrial switches, Manufacturers think System Integrators are fools, Most of the Manufacturers will be out of business, I feel NB-IOT will eat the BMS Business
What is the type of Network hardware used between the BACnet server and the client here? regular network switch or repeater?
Thank you for your question! If we recall correctly, this was a standard network switch with a mirror port. I hope that helps!
Thanks a lot for sharing knowledge
Our pleasure, Salim, thank you for watching!
I only watched this video for phil zito BAM!
What is the difference between "Enhanced MSTP" and "Standard MSTP" Token Passing in Continuum BACnet? Environment Continuum BACnet Cause It is important to note that Only Continuum BACnet controllers have this feature. Any third party BACnet MSTP controller connected to a Continuum BACnet system will only perform Standard MSTP token Passing. In a network where you have Continuum B3 controllers and third party MSTP controllers and you have enabled Enhanced MSTP, you will have a combination of the two methods. The Continuum B3's will always pass the token back to the BCX, and the 3rd party controllers will always pass the token to the next ID on the MSTP. If you wanted the benefit of Enhanced MSTP on this type of a system, you could intersperse the MSTP ID's of the B3's and the third party so that you would have a more even flow of the token back to the BCX. Resolution Continuum Bacnet Controllers default to "Enhanced MSTP". What this means is that the Ethernet level controller (BCX or B4920) that manages the MSTP network sends out a message to all Continuum B3 controllers which tells them that after they are done with the token on the network, that they should pass it back to the BCX or B4920 instead of sending it to the next B3 down the line. The purpose of this is so that any user interaction with the B3 network such as graphics, listviews, reports, etc.. will be much faster. This Token passing scheme is similar to how Infinet performs. Standard BACnet MSTP token passing is done such that each controller on the MSTP network gets the token equally and this includes the BCX or B4920. So if you had 127 nodes on the network, the BCX controller would only get a chance to talk once after every MSTP controller had a chance to talk. The Continuum BACnet controllers can operate in either mode by setting this feature in the BCX or B4920 Web Configuration page. Each token Passing scheme has some benefits. If there were a lot of user interface type access needed on a system, the Enhanced mode would be preferable for speedy response. If there was very little or no user interaction but there was a lot of data sharing or alarm delivery from the MSTP controllers, the standard token passing would give all the devices on the MSTP network more opportunity to export their data. exchangecommunity.schneider-electric.com/t5/Knowledge-Base/What-is-the-difference-between-quot-Enhanced-MSTP-quot-and-quot/ta-p/9358
Great content, thank you!
Thank you for watching, Nick, we're glad that you enjoyed it!
Not gonna lie, I could probably look at Ryan all day. Just saying! Also, grounding grounding and grounding and EOL! 99/100 "network issue" calls I've dealt with have been installation errors. But what the heck do I know? I'm just some dude in a wig, holding a metal sculpture guitar, commenting on a youtube webinar!
We think Ryan's pretty great too! And that's very helpful information about the installation errors, Joe. Thank you for sharing!
@@OptigoNetworks Yup, Ryan is the man. Great job fitting all that into a tiny webinar! I'll be paying attention for the next release.
Did you guys ever put out the raspberry pi solution? I could not find a reference on your website.
Hi there! We did - sorry you weren't able to find it! You can download the datasheet for the Capture Tool here: optigo.net/visual-bacnet-capture-tool And you can reach out to sales@optigo.net if you have any questions about the product. Hope that helps!
Is there a sample master integrator specification available as a template for Div. 25 and Div. 23.
Hi Eric. There is a sample Dvi. 25 spec. You can download it here: info.optigo.net/div-25-spec
do you run classes?
Thanks for your question! We occasionally have online classes about our Visual BACnet platform, though none are scheduled at the moment. You can however register for our upcoming live webinar on troubleshooting with Visual BACnet! Link here: new.optigo.net/visual-bacnet-troubleshooting-webinar/
The audio was awful but the content made up for it. Thanks guys!
Haha this was one of our first webinars, and it definitely shows in the audio. Glad you enjoyed the content, though, thank you for watching! :)
Congratulations, really good seminar and its for free. Awsome, thank you very much!
Thank you, Thiago, we're glad you enjoyed it!
Do you mean EIP (EtherNet/IP) or Ethernet which is a *medium* and IP which is a *protocol* ?
Hi Chris! Sorry for the confusion. We were referring to BACnet/Ethernet and BACnet/IP, which are both protocols. Hopefully that clears things up! Thanks for watching :)
If only all seminars were this good.
Thank you so much, Paul! We're glad you enjoyed it
Thanks for this video. Really cool of you guys
Thanks for watching, Jose! We're glad you enjoyed, and hope it was helpful.